General Terms and Conditions of Sale

1. Legal Information

In accordance with Articles III.74, III.76 and XIV.3 of the Belgian Code of Economic Law, the following legal information regarding the form, structure, organization and operation of SEEBEN S.A. is provided:

  1. Name: SEEBEN S.A.

  2. Trade name: SKILLSHOT

  3. Legal form: Public Limited Company

  4. Registered office: Avenue du parc 22, 4650 CHAINEUX, Belgium

  5. Email address: [email protected]

  6. Company number: 0404.661.828

  7. Phone number: +32 87 31 50 50

2. General

2.1. Unless expressly agreed otherwise in writing between the parties, the relationship between Seeben S.A. and its customers is governed by these General Terms and Conditions of Sale. These conditions are deemed accepted by the customer, even if they conflict with the customer’s own general or specific purchasing conditions. The fact that the customer has not received these terms in their native language does not exempt them from their application.

2.2. Seeben S.A. reserves the right to change or modify its general terms and conditions without personal notification to the customer and without any right to compensation. It is therefore the customer’s responsibility to periodically verify whether changes have been made. For ongoing contracts, the conditions applicable at the time of sale remain in force.

2.3. Unless otherwise stated in the product description on the website, offers and price lists remain valid as long as they appear in our online catalogue. Seeben S.A. reserves the right to modify the characteristics of its offers and price lists at any time. Seeben S.A. also reserves the right to refuse an order if the price and/or specifications of a product displayed on the website are incorrect due to a technical malfunction or human error.

3. Payment Terms

3.1. Unless otherwise agreed, our invoices are payable immediately and without discount at the address mentioned on the invoice.

3.2. Payment reminder fees are as follows:

  • First reminder: free of charge

  • Second reminder: €10.00 excl. VAT

  • Third reminder: €25.00 excl. VAT

3.3. Any invoice not paid by the due date will automatically and without prior notice result in:

  • a penalty clause of 15% of the amount due, with a minimum of €50

  • late payment interest of 7% per year

In addition, any legal costs incurred to recover outstanding amounts will be borne by the customer.

4. Delivery and Installation

4.1. Our company undertakes to use all reasonable means to carry out the missions and orders entrusted to it with the diligence and expertise expected from a professional in the field. However, delivery times are provided for information purposes only and are not binding. A delivery delay does not entitle the customer to compensation or refusal of the goods.

Any case of force majeure or event beyond our control releases Seeben S.A. from its delivery and installation obligations without any right to compensation. Examples include, but are not limited to: fire, exceptional traffic problems, strikes, wars, accidents, pandemics, or the inability to obtain supplies from usual suppliers or carriers.

5. Retention of Ownership

By way of derogation from Article 1583 of the Belgian Civil Code, Seeben S.A. remains the owner of the goods sold until full payment of the price, including any interest or penalties.

All risks of loss or damage are transferred to the customer upon taking possession of the goods.

6. Warranty

All products purchased or delivered for private use benefit from a 2-year warranty.

The warranty offered by Skillshot corresponds to the legal warranty and does not affect the buyer’s statutory rights.

If the product is used for professional purposes, the warranty conditions of the manufacturer or supplier apply.

Defects caused by improper use, water damage, oxidation, impact, negligence, poor maintenance, use contrary to manufacturer instructions or normal wear and tear are not covered by the warranty.

Repairs carried out by technicians not authorized by the supplier may void the warranty.

The delivery note received at the time of delivery serves as the warranty certificate and must therefore be kept carefully.

7. Right of Withdrawal

Consumers purchasing products remotely have the right to withdraw from the purchase within 14 days after delivery, without penalty and without giving any reason.

To exercise this right, the customer must notify Seeben S.A. by email, letter or fax and return the unused goods within the same period.

Return costs are borne by the customer.

Once the withdrawal is validated, Seeben S.A. will refund the amounts paid within 30 days.

8. Privacy

The processing and protection of personal data are governed by a Privacy Policy, which forms an integral part of these General Terms and Conditions of Sale.

9. Liability

Seeben S.A. shall not be liable for indirect damages. The contractual and non-contractual liability of Seeben S.A. is limited to the value of the ordered products.

10. Applicable Law

In the event of a dispute, only the courts of the district of Liège – Verviers division (Belgium) shall have jurisdiction.